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Privacy Statement

Privacy Policy
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

The type of information we will collect about you includes:

Your name
Address
phone number
email address
credit/debit card details


We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. The personal information which we hold will be held securely in accordance with our internal security policy and the law.

Contacting you by post:
Existing Customers: Your postal address details will be held on the Falcon Aviation database and as a previous buyer or enquirer of Falcon Aviation, you may, from time to time, be contacted with relevant details on new products and services, based on your previous purchasing choices or requests. If you do not wish to be sent information by post, please contact our customers services on +0044(0)1282 716774, or email sales@falcon-aviation.com  requesting removal and stating your full name, address and postcode.

New Customers: If you would like to be added to our postal mailing list, please email us to request current information and be added to our postal mailing list.

 

Contacting you by email:
Existing Customers: Your e-mail address will be held on the Falcon Aviation database and as a previous buyer or enquirer of Falcon Aviation, you may, from time to time, be contacted by e-mail, with relevant details on new publications and services, based on your previous purchasing choices or requests. If you do not wish to be contacted by e-mail you can Opt-out by clicking here.

New Customers: If you are happy for Falcon Aviation to keep you informed about new publications and services by email, please complete our e-Newsletter subscription page.

Falcon Aviation takes the privacy and the security of the information you provide to us very seriously and we are fully compliant with the Data Protection Act 1998. We guarantee not to sell, trade or rent any of your personal details to any third party.

 
Data Protection

As customers are our most valuable asset we strive to protect their details and as required by UK Data Protection Acts 1984 and 1998, we follow strict security procedures in storage and disclosure of information that you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose information to you.